Our complete Return & Refund Policy can be found here: https://nucubaby.com/en-gb/policies/refund-policy
Initiating a return or refund
To commence a return, kindly reach out to us at support@nucubaby.com. Upon approval of your return request, we will furnish you with the necessary return details and instructions regarding where and how to send your package. Please note that we will not accept items sent back to us without prior return authorization.
Nucu's return policy
We offer a 30-day return for your peace of mind. If you're not completely satisfied, you can return your product within 30 days of receiving it for a full refund after inspection.
To qualify for a return, your item must remain undamaged, in good condition, and with its original packaging. Additionally, please ensure you retain the receipt or proof of purchase.